Jaxx Wallet Review and In-Depth User Guide

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Jaxx is a multi-platform cryptocurrency wallet produced by the Canadian blockchain company Decentral, Inc. First released in 2014, Jaxx was created with the goal of giving cryptocurrency users a simple and elegant way to manage their digital assets.

In this review of the Jaxx Wallet, we’ll cover the following topics:

Everything about the Jaxx wallet is natural and intuitive. The wallet operates from a single menu and the most important features of each unique cryptocurrency wallet are visible from their home screens. Users can even tab between their different currency wallets by selecting those familiar coin icons.

Sending and receiving funds with each of your cryptocurrency wallets is effortless, and the addresses and QR codes are prominently displayed for viewing.

Jaxx employs an uncommon orange, white, and grayscale color palette that’s typically seen only on terrible American football teams or during Halloween. It’s a refreshing variation from the pastels, blues, and whites of many other software wallets.

Sometimes the orange-on-grey text is a little difficult to read, but that could be a problem with color contrast on the view screen more than it is the fault of the wallet designers. Integrating all of the coin logos to the top of the software adds a splash of color and fun familiarity to navigating the wallet.

Also, the Shapeshift feature, which will be discussed below in more detail, is beautifully integrated into the wallet without being obtrusive, as many other third-party features in wallets often are.

Jaxx has Olympic gymnast-level flexibility. Jaxx can be downloaded across eight platforms in total—including Windows, iOS, Linux, and Android—making it the most versatile software wallet available in that regard — and the same wallet can be linked across multiple platforms, such as your desktop computer and your mobile phone.

Thirty-two different fiat currencies are currently available within the Jaxx software wallet. U.S. Dollar, Euro, Japanese Yen, Korean Won, and many others are represented, which gives Jaxx real global appeal.

The list of cryptocurrencies supported by the Jaxx software wallet is already impressive and continues to expand monthly. As of software version 1.3.9, Jaxx supports 55 coins including, but not limited to,  Bitcoin (BTC), Ethereum (ETH), Ethereum Classic (ETC), Litecoin (LTC), Dash (DSH), ZCash (ZEC), Doge (DGE), and Bitcoin Cash (BCH). By comparison the Mycelium, bread, and Electrum wallets only support BTC, and the Blockchain wallet only supports BTC, ETH, and BCH.

Jaxx also has a third-party agreement with a company based in Zug, Switzerland called ShapeShift AG. ShapeShift allows users to convert several digital assets from one to another within the wallet itself, thereby eliminating the need for an online exchange. This means you can convert your tokens quickly and easily without your digital assets ever leaving your Jaxx wallet. The Blockchain wallet offers a similar service, but only for BTC, ETH, and BCH. For a wallet like Jaxx that supports so many different coins, ShapeShift is the quintessential addition.

All supported platforms for the Jaxx cryptocurrency wallet are available for free on the downloads section of their website.



The list of supported platforms can be seen in the bottom-right of the above image (2). All wallet setups are quite similar, but this guide will be focusing on the Desktop(Windows) (1) option above. Select the orange ‘Download’ button.

After selecting ‘Download’, you will be presented with the first of Jaxx’s security features. This is a checksum code (1) that you can screenshot or write down, then verify in your software (if you so choose) once you have set it up. Press the orange ‘Download’ button to continue.

Navigate to whichever folder on your computer houses your downloads, and find an .exe file named Jaxx-setup-1.3.9 (your version number might be newer than the 1.3.9 used in this guide). Double-click this file to begin your Jaxx wallet installation and setup.

The first screen you are presented with is the release notes. Because the Jaxx developers are constantly adding new features, tweaking the wallet, and adding new supported cryptocurrencies, skimming through this would be prudent. Press the ‘CONTINUE’ button (1) in the lower-right when you are ready to proceed.

Here you can read through the Jaxx end user license agreement and the privacy policy. Once you agree to their terms of service, press the ‘ACCEPT’ button (1) in the lower-right to move onward with the setup.

Two options are presented on the next screen: ‘CREATE NEW WALLET’ and ‘PAIR/RESTORE WALLET’. For this guide, select the first option to create a wallet. If you choose to link your Jaxx wallet to your mobile phone or another device at a later time, you can always revisit the ‘PAIR/RESTORE WALLET’ option through the menu. Press ‘CONTINUE’ (1).

When creating a new allet, you can choose either ‘EXPRESS’ or ‘CUSTOM’. Unlike many other software downloads, the custom option here truly is no more difficult, but for the sake of this guide, we will be choosing the ‘EXPRESS’ option. Select ‘CONTINUE’ (1).

Now you can select whichever digital assets you will be loading into your Jaxx wallet. For this demonstration we have selected Bitcoin and Ethereum (1). This is by no means permanent, and you can always add or remove currencies at a later date. Choose at least one, then select ‘TAKE ME TO MY WALLET’ (2).

The Jaxx team is incredibly communication-oriented with their users. They frequently give updates to the wallet in between official patches through the ‘JAXX BULLETIN’ system. You can opt out if you do not wish to see the bulletins. Press ‘CLOSE’ (1) to continue.

That brings an end to the installation and setup portion of the guide. Now that your wallet is installed, let’s take a look at the features of the Jaxx wallet and how to go about securing it. These will be covered in the next two sections.

Before you deposit your digital assets into the Jaxx wallet, it is critical that you understand the features available and make sure that your wallet is secure. Thankfully, Jaxx is quite simple to use and offers a clean, uncluttered interface.

In the previous section we chose Bitcoin and Ethereum to be our first cryptocurrencies protected by the Jaxx software. These are represented by BTC and ETH (1) atop the interface, and each constitutes a separate wallet. As you add more cryptocurrencies, you will be given a unique address (2) and QR code (3) for each new cryptocurrency. The Jaxx menu is accessible through the button at the top-right of the window (4) and offers more features and information.

The blue fox head is the logo for the third-party “ShapeShift” function. Select the blue logo (1) to open the ShapeShift onboard ability. Here you can choose the amount of a cryptocurrency you wish to convert, and between which currency pairs (2) you wish to make the conversion. There is a small fee associated with the “ShapeShift” function. You will be informed of the fee amount after you select the blue ‘Send’ button.

To see more about the fees associated with using your Jaxx wallet, select the three-horizontal-line menu button, then click ‘Settings’ (1).

On this screen you will see ‘BTC Mining Fee’ (1), ‘ETH Mining Fee’, or whichever coin-specific fee is associated with the wallet from which you navigated.

With all cryptocurrencies supported by the Jaxx wallet, you are presented with three confirmation speed options. These are ‘FAST’, ‘AVERAGE’, and ‘SLOW’. Choosing the ‘FAST’ option does notably increase the speed of transactions (pay-to-play), but the ‘AVERAGE’ (1) option works perfectly fine for most people. Do not use the ‘SLOW’ setting, as it may take days to complete a transaction.

If you wish to add or remove cryptocurrency support to or from your Jaxx wallet, navigate back to the menu, then select ‘WALLETS’. From there, all you need to do is check or uncheck your cryptocurrencies (1).

These are the pertinent features to know within your Jaxx wallet. You are nearly ready to deposit your digital assets into the wallet, but first you must secure it, as shown in the next section.

Software wallets always have the potential, however slight, of being hacked. Security is critical, and the Jaxx wallet offers four methods to secure your digital assets. Two of these—checksums and private keys—are on by default and do not require manual activation. 

The other two security options are a four-number transaction PIN and a 12-word seed, both of which must be activated manually. This guide will now walk you through the process of setting up these additional security features.

From the main wallet screen, navigate first to the menu in the top-right corner. Select ‘Settings’ (1) from the dropdown.

We will set up the Security PIN (1) first. Choose this option to proceed.

Choose a four-number personal identification number (PIN) that you can easily remember. It may be a good idea to write your PIN on a piece of paper and store it in a safe place away from your computer.

After you type your PIN the first time, you will be asked to confirm it on this screen. Input the same four numbers again.

Now we must set up the much more secure 12-word phrase. Navigate back to the menu, then select the ‘Tools’ (1) option.

This screen offers several options all dealing with the security of your account. We will be selecting the first option ‘Backup Wallet’ (1), which will give you a unique, 12-word phrase that will be required to backup your wallet.

NOTE: If you choose at a later time to link another platform, such as your mobile phone, to the Jaxx software, you will need to choose the ‘Pair Devices’ option on this screen and use the 12-word seed we are about to generate.

To continue with the 12-word phrase generation, select ‘Backup Wallet’ (1).

At this point, you need to get a piece of paper and writing utensil out. On the next screen you will be given a 12-word phrase that can be used to restore or pair your wallet on any Jaxx platform. You should never share this phrase with anyone as it represents the security of your digital assets. Indicate that you understand (1) and press ‘CONTINUE’ (2).

Your unique 12-word phrase will be shown on the screen in orange text (1). Write this down on paper.

Do not capitalize letters unless they are shown capitalized, and put only one space between each individual word. There is no space before the first word or after the last word. Press ‘CONTINUE’ (2).

You now need to confirm your 12-word phrase by typing it into the white box (1). After you enter the correct phrase, the Jaxx wallet will show a ‘Success!’ prompt. If you lose your phrase, there is no way to recover it, so be sure to store the paper in a secure location. Press ‘FINISH’ (2).

Congratulations, your Jaxx wallet is now secure! It is ready to safely receive and hold your cryptocurrencies.

Jaxx is a versatile and secure cryptocurrency wallet. It supports a wide variety of digital assets, and the ShapeShift feature allows for onboard conversion between those assets without the need for an outside exchange. Jaxx also allows users to access their wallet across multiple platforms, including most computers and mobile phones.

Though paper wallets and hardware wallets will always be a more secure option for cryptocurrency storage, Jaxx makes use of several safety precautions including both PIN transaction confirmation and 12-word backup phrases. 

The Jaxx wallet’s wide range of features, alongside its easy setup and intuitive interface, make it an excellent option for anyone in the market for a software wallet.

Jaxx Review
  • Security
  • Supported Cryptocurrencies
  • Design
  • User Experience
4.4

I’m an American teacher, living and working in Korea, who developed a passion for cryptocurrency early last year. As a political and financial Libertarian, I find the concept of bankless, blockchain-based-commerce absolutely intoxicating. My goal is to help people SAFELY enter the world of crypto through education and non-biased writing.

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